Why MGR Appliance?
HAPPY CUSTOMERS
100000+ homes serviced. Over 7 years of experience. 4.9 - Average Review
FLEXIBLE SCHEDULING
We coordinate with your availability for a seamless experience.
FACTORY CERTIFIED TECHNICIANS
Our technicians deliver expert and precise repairs every time.
WE ONLY USE OEM PARTS
Sourced directly from manufacturers or their authorized warehouses.
BRANDS WE AUTHORIZED
Trustindex verifies that the original source of the review is Google. Technician was very smart and nice. He knew were to look. Fixed, explained why it was making the sound all in 15 minutes.Posted onTrustindex verifies that the original source of the review is Google. Our LG dryer stopped heating after 4 months (separate complaint...why would something fail after only 4 months!). I reached out to LG and service was arranged through MGR appliance Repair in Denver. Apparently, this is a new territory for MGR, based in California. They sent technician Samvel to repair the dryer. He said he would be able to fix it and that one of the most common reasons if a malfunctioning thermostat. The first visit he told my wife he was unable to move the dryer to get behind it and required us to get movers to come in. A mover pulled it out in 30 seconds, not sure why a full grown man that is used to fixing dryers wasn't able to do the...perhaps he loosened it up for the mover :). Samvel came back 2 days later and open the unit to diagnose a thermostat malfunction. He indicated he didn't have this part on his truck in spite of his report that he usually has 10 of them. Not sure why he didn't stock up before his second trip since this was one of his top 3 likely causes. Of course this was a friday and he said it would take 3-5 days for them to get the part from LG. I called their main office and they were completely unhelpful (apparently their technician manager was on vacation and nobody was able to help). We called LG directly and they sent the actually LG employed repair guy in Denver out first thing Monday morning. He confirmed it was a bad thermostat and replaced the heater and thermostat since this usually is caused by the heater overheating. Was done in 30 minutes and very pleasant. Would not recommend MGR in Denver, or Samvel. I would recommend you insist on LG assigning their employed team to your repair.Posted onTrustindex verifies that the original source of the review is Google. I had a great experience with technician NK Bagrat K. He repaired my refrigerator efficiently and went above and beyond by checking my dryer and giving me a free consult. He was professional, courteous, and genuinely helpful. I really appreciate his excellent service!Posted onTrustindex verifies that the original source of the review is Google. I had an excellent experience with Mgr! My LG fridge compressor, evaporator failed,Lg send us Mgr,they fixed it under warranty. I had amazing service from technician Mikayel Aghamalyan because he was very professional, polite!Posted onTrustindex verifies that the original source of the review is Google. Our technician Vachik is outstanding. Extremely knowledgeable and professional. Did a great job diagnosing and repairing the issue on the 1st visit.Posted onTrustindex verifies that the original source of the review is Google. Terrible - scheduling was a mess thru LG.“Offered” appointment from 8-12, after 2 days wait - then MGR requested change to 7-10am forcing me to be up extra early - almost knowing that no one will show up that early. Text then says technician running late after waiting over 2 hours already - will be closer to 12 noon. Now a possible 5 hours wait. Guy knocks into my mirrored doors with the equipment!! Goes in & out at least 6 times - on the phone (surveillance camera), what is he doing?? Not servicing my fridge!! Had to pay LG upfront with a credit card hold - called their “flat rate” at almost $500 just to get an appointment!! After going in & out of the house too many times - tech guy says the fridge was not repairable (??)!! Did he really diagnose the problems with the fridge or just go in & out of the house too many times seen talking on the phone & for LG to collect the almost $500 & pay MGR without repairs??Posted onTrustindex verifies that the original source of the review is Google. MGR helped replace a compressor for my LG fridge. Technician (Suren M) was very prompt, efficient and professional. Highly recommend.Posted onTrustindex verifies that the original source of the review is Google. MGR is Professional, repair tech was able to fix water filter problem quickly and ordered parts very quickly. Appointment set up is professionalPosted onTrustindex verifies that the original source of the review is Google. Ash really knows his dishwashers! Mine had a complicated power issue that could have easily fried the entire unit, but Ash quickly diagnosed and resolved it perfectly. He understood every detail of the technology and handled the repair with confidence and precision. Dishwashers can be tricky, especially with all the electronics these days, but Ash clearly knows his stuff. Quick, professional, and flawless work — highly recommend!